Expanding workforce capacity through AI enabled workflows
Redesigning operating models to increase output without increasing headcount.
Sync(d) AI helps organizations redesign their operating models around AI-enabled workflows; increasing capacity, reducing friction, and delivering production-ready outcomes inside Microsoft ecosystems.
Microsoft describes the next generation of organizations as “Frontier Firms”, companies that expand capacity through digital labor.
For small and mid-size businesses, that shift isn’t theoretical. It’s operational.
Demand is rising. Talent is constrained. Productivity must increase.
AI alone won’t solve that.
Your operating model has to change.
Sync(d) embeds AI directly into real workflows and systems, increasing output, reducing friction, and delivering measurable results.
Microsoft calls it the Frontier Firm.
We build what it takes to operate like one.
Our Services
Building the Foundation + Operating with Intelligence + Scaling with Confidence
We streamline enterprise operations through modern business applications, managed support, and AI-driven transformation.
Business Applications: Dynamics 365 (F&O + CE)
Built for the Frontier Firm
Business applications should accelerate strategy, not complicate it.
Your ERP and CRM systems are the operational core of your organization. Finance, supply chain, sales, and service must run reliably, scale with demand, and provide real-time visibility into performance.
At Sync(d), we don’t just implement Microsoft Dynamics 365.
We design it as the operational backbone for AI-enabled growth.
Microsoft’s 2025 Work Trend Index describes the rise of organizations powered by digital labor and human-agent collaboration. That shift requires more than ERP and CRM deployment — it requires redesigning business processes for an AI-operated, human-led model.
We deliver:
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End-to-end Dynamics 365 implementation (F&O + CE)
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Process redesign aligned to measurable business outcomes
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System integration across Microsoft and third-party platforms
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Data architecture built for automation and AI enablement
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Governance frameworks to support scale and resilience
Dynamics 365 isn’t just a system of record.
It becomes the foundation for intelligent, scalable operations.
Business Applications: Managed Services
Modern Systems. Sustained Performance
Your Microsoft Dynamics 365 platform is the core of your business operations; finance, sales, service, supply chain.
It must run reliably, scale with demand, and continuously improve.
Sync(d)’s Managed Services ensure your Business Applications remain stable, optimized, and aligned to evolving business needs, while intelligently incorporating automation and AI where it drives measurable value.
We deliver:
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Ongoing application support and optimization
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Performance tuning and process refinement
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Workflow automation and AI enablement
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Governance across data, security, and digital labor
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Platform resilience aligned to growth
Managed Services is no longer just about maintenance.
It’s about ensuring your systems and the intelligent capabilities within them, evolve as your business evolves.
AI-Enabled Automation
From Idea to Impact — Built for the Frontier Firm
We’re entering an era where digital labor can expand workforce capacity on demand.
For small and mid-size organizations, that means automation is no longer a back-office efficiency project. It’s a strategic lever.
Automation, in this context, is no longer about efficiency alone.
It’s about redesigning how work flows across systems, teams, and decisions — so output increases without proportional headcount growth.
AI-enabled automation allows organizations to:
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Reduce manual workflow steps across core business processes
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Accelerate cycle times in sales, service, finance, and operations
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Improve data consistency and decision quality
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Expand throughput while maintaining governance and control
This is where automation evolves from scripts and bots to structured digital labor embedded inside Business Applications.
Sync(d) helps organizations move from isolated automation experiments to production-ready, governed automation inside Microsoft ecosystems — including Dynamics 365, Microsoft 365, Power Platform, and Azure.
Microsoft refers to this shift as the emergence of the “Frontier Firm.”
We focus on building the operational architecture that makes it practical.
That means designing automation that is:
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Embedded into real workflows
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Measurable in business outcomes
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Governed for compliance and risk
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Scalable as demand increases
Automation isn’t a feature.
It’s part of the operating model.
AI Training
Build Frontier Firm Capability Across the Organization
Technology without understanding creates risk.
As AI becomes embedded in Business Applications and workflows, organizations must equip their people to use it responsibly, effectively, and measurably.
AI adoption is not just a technical shift.
It’s an operating shift.
Sync(d) delivers structured training programs that build practical capability across leadership, operations, and functional teams — ensuring AI enhances performance without introducing unmanaged risk.
We deliver:
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Executive briefings aligned to business strategy
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Role-based Copilot and agent training
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Prompt engineering and workflow integration workshops
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Governance and responsible AI education
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Operational playbooks for scaling AI safely
Training is not a one-time event.
It’s the foundation for sustained performance in AI-enabled environments.
When your systems evolve, your people must evolve with them.