Human Centric AI
We help small and midsize corporate businesses (SMB/SMC) embrace Microsoft AI in the workplace.
We do it differently:
Our approach is rooted in one core belief:
"Technology should enhance your people, not replace them"
That’s why we specialize in Human-Centered AI, a practical, ethical, and empowering way to implement AI that aligns with your culture, builds trust across your team, and delivers measurable business impact.
Our Services
At Sync(d), we deliver AI and Business Application services with a focus on people-first outcomes. We don’t just optimize systems, we improve how work feels.
We look at how people experience friction, then co-create solutions that enhance clarity, trust, and flow. Every engagement includes built-in change management to ensure your teams adopt, understand, and thrive with the tools we deliver.
Empathy Driven AI Solutions
We start with empathy, not tech stacks. Sync(d) AI delves into understanding emotional friction points, motivation, resistance, culture, and readiness to co-create AI solutions with the people who use them.
Agentic Offers:
-
Agentic Workshops
-
AI Enablement Jumpstart
-
AI-Enhanced Business Ops
Real World AI Governance
We don’t just build agents, we teach companies how to govern them. Sync(d) AI provides real-world, right-sized governance to SMBs, including training, oversight, role mapping, and lifecycle management, addressing AI risk, explainability, and testing. We work with you to implement our AI Center of Excellence to give you an AI Service Model.
Microsoft Dynamics 365 Solutions
At Sync(d), we help SMBs and mid-market organizations harness the full power of Microsoft Dynamics 365, connecting Finance, Operations, Sales, Service, and Customer Insights in one intelligent platform. Our human-centered approach ensures your team doesn’t just get new tools, they get new momentum.
Agentic and Business Applications Managed Services
Your technology doesn’t stop evolving, and neither should your support. Sync(d)’s Managed Services go beyond break/fix to deliver proactive optimization, governance, and enablement for both your Agentic AI solutions and Microsoft Business Applications.
Business Applications Diagnostic Services
Our Business Applications Diagnostic is a structured, insight-driven assessment of your Microsoft Dynamics 365 or Business Central environment. Whether you’re facing adoption issues, disconnected systems, or just a gut feeling that “this isn’t working the way it should,” we help you uncover the truth, and chart the path forward.
Business Application Support
Get the most from your Microsoft stack, every day.
Your business runs on Dynamics 365. Keeping it optimized, integrated, and user-friendly takes more than just a helpdesk. Sync(d)’s Business Application Support services go beyond break-fix, providing strategic, scalable, human-centered support that grows with your business.