Dynamics 365 & Agentic Support

Human-Centered Help for Dynamics 365 and Agentic AI

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Congratulations, you’ve gone live. Now what?

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Whether you're managing Sales, F&O, Business Central, or embedded AI Agents, we provide fractional, flexible support that keeps your systems optimized, your users enabled, and your AI behaving like it should.

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Why Support Services Matter

Post-launch is where the real work begins.

Business Applications need tuning. AI Agents need retraining. Users need help. And your priorities evolve. Sync(d) stays with you after go-live, not as a help desk, but as a strategic support partner.

 

What We Support

Dynamics 365 Business Applications

• D365 Sales, Customer Insights, and Customer Service

• Business Central & Finance + Operations

• Power Platform apps + workflows

• Licensing optimization & roadmap reviews

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Agentic AI + Copilot Studio

• Copilot Studio Agents (internal & external)

• Power Automate flows + AI Builder

• Azure OpenAI integrations

• Prompt tuning + behavior adjustments

• Responsible AI monitoring + risk reviews

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​Service Components

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Flexible Engagement Models

• Monthly Retainer – Fixed hours + strategic check-ins

• On-Demand Bucket – Use support credits as needed

• Embedded Pod – Dedicated delivery + support blend

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Perfect For…

• Growing SMBs with limited in-house expertise

• Companies scaling Agentic AI + D365 at once

• Businesses who want strategic support, not ticket triage

• Teams who prefer partnership over vendors

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Already live, but want to go further? Let’s make sure your systems evolve with you.​​​​​